On the download page, select the dates that you want to download in between then select file type: “Comma Delimited - Completed Payments” in the drop down box.
as below:
Then click the “Download History Button just below the other options
When your browser (probably Internet Explorer or Firefox) prompts you as follows:
save the file to DespatchPal’s IncomingData Folder as below:
That’s the sales history downloaded and ready to process into labels, Despatch Notes and Invoices
Note: sometimes when PayPal servers are very busy or you have a large file to download you will get a message to return to the site later. If this appears then follow the same steps but click on the link “Recently downloaded Logs” at the top of the download page